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Support
We're here to help.
In an emergency, call 911.
For immediate safety concerns related to a Nosh order, use the emergency button in the app during an active delivery, and then email us at hello@noshtheapp.com with the details.
Frequently asked questions
I'm a restaurant — how do I join Nosh?
Tap "Join the waitlist" on
noshtheapp.com and select "I'm a restaurant." We'll text you when we're ready to onboard you. Nosh is currently launching in Bushwick, Brooklyn.
I want to drive for Nosh — what do I do?
Sign up at
noshtheapp.com under "I'm a driver." Once approved, you'll complete a background check through Checkr and receive instructions to download the app.
How much does Nosh cost for restaurants and drivers?
$50/month flat subscription, first month free. The fee is deducted from your earnings, not billed separately. DoorDash and Uber Eats take 15-30% commission on every order; Nosh doesn't.
Is there a delivery fee for customers?
Customers pay the menu price plus tax and an optional tip. A small platform service fee may apply in the future; we'll always be transparent about any fees at checkout.
How do I cancel an order?
Tap "Cancel" on your active order screen. Before the restaurant begins preparation, you'll get a full refund. Once preparation starts, partial refunds may apply. Orders can't be cancelled after pickup by the driver.
How do I delete my account?
I had a problem with an order — what do I do?
Use the "Report a problem" button in the app on the order screen. You can also email
hello@noshtheapp.com with your order number and details.
When is Nosh launching in my neighborhood?
We're starting in Bushwick, Brooklyn. Sign up for the waitlist and we'll let you know as we expand.
How does Nosh keep users safe?
All drivers complete a background check through Checkr before accepting deliveries. Customers and drivers rate each other after every order. An emergency button is available in the app during active deliveries, and every report is reviewed and documented.
Accessibility
We're committed to making Nosh accessible to everyone. If you encounter accessibility issues, please email hello@noshtheapp.com and we'll address them promptly.
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